Return Policy

At Hameeem.com, we are committed to providing a smooth and hassle-free shopping experience. If you are not fully satisfied with your purchase, you may be eligible to return the product under the conditions outlined below.

This Return Policy applies to all orders placed on www.hameeem.com and follows the standards set by UAE Consumer Protection Law.

1. Return Eligibility

You may request a return if:

• You received the wrong product.

• The product is damaged or defective upon arrival.

• The product is not as described or has functional issues.

• You changed your mind within 7 days of receiving the item (with applicable conditions).

2. Conditions for a Valid Return

To qualify for a return:

• The product must be returned within 7 calendar days from the date of delivery.

• It must be unused, unopened, and in its original packaging with all accessories, manuals, tags, and labels intact.

• A proof of purchase (invoice or order confirmation) must be provided.

• The product must be returned in a resalable condition.

All returned items will be inspected before acceptance.

3. Non-Returnable Items

The following items are not eligible for return:

• Opened or used cosmetics, personal care, and hygiene products.

• Items that show signs of physical damage due to misuse.

• Digital products or software downloads.

• Products marked as non-returnable, final sale, or clearance.

• Items returned after the 7-day return window.

4. Return Process

To initiate a return:

1. Contact us at returns@hameeem.com within 7 days of delivery.

2. Include your order number, the reason for the return, and photos if applicable.

3. Once approved, we will guide you on the return method or arrange pickup where applicable.

4. After we receive and inspect the item, your return will be processed accordingly.

5. Return Shipping

• If the return is due to an error on our part (wrong or defective product), we will cover the return shipping costs.

• If the return is due to a change of mind or customer preference, you may be responsible for the return shipping charges.

6. Refund or Exchange

• You may choose between a refund, exchange, or store credit once the return is approved.

• Refunds are processed based on our Refund Policy.

• Exchanges are subject to product availability.

7. Contact Us

For assistance with returns, please contact:

Hameeem.com Returns Department
📧 Email: returns@hameeem.com
🌐 Website: https://hameeem.com

Effective Date: May 14, 2025